Help & FAQ

Questions,
answered.

Find answers to common questions about the app, features, and more.

What is HERE?

HERE is frequency audio for a calmer mind, deeper focus, and better rest. You can listen to binaural sessions, nature soundscapes, sleep audio, and focus tracks on our YouTube channel, or go deeper with the HERE app for iOS and Android.

Is HERE free to listen to?

Yes. Our YouTube channel gives you free access to a wide variety of binaural frequencies, meditations, nature soundscapes, and more. It's a great way to explore HERE and find the sounds that work best for you.

What's the difference between the YouTube channel and the app?

The YouTube channel is a great way to get started. The HERE app unlocks the full experience: higher quality lossless WAV audio, plus advanced features like the sleep timer, auto-repeat, dual player, and personalized playlists.

Which devices does the HERE app work on?

The HERE app is available for iOS and Android.

What is WAV audio, and why does it matter?

WAV is a lossless audio format, so nothing is removed to make the file smaller. Listening in WAV gives you the full depth and clarity of each frequency, for a richer, more immersive experience than streaming video.

Can I play frequencies and nature sounds at the same time?

Yes. The Dual Player lets you play binaural frequencies and nature soundscapes simultaneously, so you can create your perfect environment for sleep, focus, meditation, or relaxation.

Can I fall asleep while listening?

Yes. Set the Sleep Timer and the app audio turns off automatically when you think you'll be asleep. For long meditations or focus routines, Auto-Repeat loops your session without interruption.

Do I need headphones?

For binaural sessions we recommend stereo headphones, because binaural audio plays a slightly different tone in each ear. Nature soundscapes sound great through speakers too.

Is HERE a medical treatment?

No. HERE is designed to support relaxation, focus, rest, and overall wellbeing. It isn't a medical device and isn't a substitute for professional medical advice. If you have a health concern, please talk to a qualified professional.

How do I get help with the app or my subscription?

Email us at support@herefrequencies.com or send us a message and choose the topic that fits, such as App Support, Billing & Subscription, or Technical Issue. We'll get back to you as soon as possible.

Can I suggest a new feature?

We'd love to hear it. Share your idea through the contact form and choose Feature Request.

Still have a question?

We're here to help and always excited to connect with our community.

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